TOYOTA
19001 South Western Ave. Dept. WC11

Torrance, CA 90501

DATE: November 25, 2009

TO: All Toyota Employees

FROM: Ichiro Toyota, CEO

SUBJECT: Floor mat malfunction and recall

As you all know, it has recently been brought to our attention that the floor mats on some of our models were poorly designed, leading to some serious problems. The more extreme cases involve the floor mat getting stuck on the gas pedal, resulting in the unfortunate death of some of our customers.