Internal Memo

The Internal Memo clearly instructs the recipient what to do or know. It covers all necessary information as briefly as possible with no superfluous material. The content reflects the seven C's.

The Internal Memo is primarily for a specific employee group but remains sensitive to its potential effects on other audiences. The language, salutation, and valediction reflect the appropriate relationship tone between sender and recipient.

The Internal Memo appropriately addresses a specific moment within the associated crisis situation.

The Internal Memo's most important information is front loaded in the subject line and initial sentences. Sufficient context is provided at the beginning but not extraneous information. Content is structured into chunks (including lists where appropriate) that move through a logical progression.

The Internal Memo reflects the conventions of Edited American English, it speaks in the 1st person, and it contains the genre's expected formal elements in the expected order: Header (to, from, date, specific subject line); Salutation (greeting); Body; Contact information for questions/concerns; Valediction (closing or sign off); Attachments (if appropriate).