Apply the Luntz, Parsons, and Ruff and Aziz readings to the JetBlue corporate crisis in a comment of approximately 300 words. Do you think JetBlue handled the crisis in an effective way? Do you think JetBlue handled it in an ethical way? What can we learn from these readings and the JetBlue corporate crisis that will be useful when crafting our documents for this project?

After reading "Feuds in Student Groups," respond in a comment of approximately 200 words to the following two prompts:

• Think of your previous group work experiences, both inside and outside of school. Can you identify any times when you might have taken on one or more of the roles described in the article? If not, which ones might you be predisposed toward? What will you do to make sure that you don't take on a disruptive role in your group?

After reading "Using Visuals to Inform and Persuade" in The Thomson Handbook, "Desktop Publishing and Graphic Design for Writers" in The Thomson Handbook, and Instructor Blog: Design, respond to these works in a comment of approximately 300 words. You might think about how The Thomson Handbook discusses using visuals, or you might identify any confusion you have about its information on desktop publishing.

After reading "Instructions" in Technical Communication Today, Instructor Blog: Instructions, and "Readers and Contexts of Use" in Technical Communication Today, respond to these works in a comment of approximately 300 words. You might discuss the material in "Instructions" that covers shaping instruction sets to assist specific audiences in the performance of a particular task.

After reading Compose, Design, Advocate excerpt 2, respond in a comment to the following prompts. Comments must be professional, thorough, and insightful to receive full credit.

1. Look at Renee's letter to the Dean of Students on page 49. Imagine that you are the Dean, and you have decided to grant Renee's request for a late drop. Write one solid paragraph in response to her explaining why you have made this decision. Make reference to the material in her letter in your response.

After reading Compose, Design, Advocate excerpt 1, respond in a comment to the following two prompts. Comments must be professional, thorough (approximately 200 words), and insightful to receive full credit.

1. Provide your own definition of the term rhetoric, and discuss how your definition is similar to and different from the definition outlined in Compose, Design, Advocate excerpt 1.