ENG 204: Intro. to Professional Writing
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Week 2
Monday (8/23)
Due Today:
Reading Response #1
In Class:
Discuss professional ethics
For Next Time:
Read
"JetBlue Apologizes after Passengers Stranded"
Read
JetBlue's Customer Bill of Rights
Watch
this video from contemporary JetBlue CEO David Neeleman
Read
"Be the Guy with the Megaphone"
Wednesday (8/25)
In Class:
Discuss JetBlue case study
Discuss
Crisis Analyses
For Next Time:
Crisis Analysis
due
Friday (8/27)
Due Today:
Crisis Analysis
In Class:
Present Crisis Analyses
Select crises to pursue in groups
For Next Time:
Read
TCT
Chapter 4: Working in Teams
Read
Jalajas and Sutton "Feuds in Student Groups"
Complete
Reading Response #2
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Course Information
Intro. to Professional Writing
ENG 204-001
MO 204
MWF 10:00-10:50
Jeremy Tirrell
MO 150
MWF 2:00-4:00 (and by appointment)
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