Jet Blue
http://www.article99.com/business/communication/article.php?art=27153
I found this article very interesting. This article explains that even after a huge disaster like the one on Jet Blue, companies can and most likely will. Many companies find it very hard to admit when they are wrong, when rightfully they know they are wrong. The CEO of Jet Blue made it a point to admit in his wrong doings. Being able to communicate freely as a CEO and also honestly is what is right regardless of the problem. Despite Jet Blue's mishappening in February, they still have many of their customers and they are doing quite well. I believe this article will help many of us how communication can make a world of difference. Also, this article helps to let many of us know that honesty is usually the best policy.