Jet Blue Article
This article is about a person who experienced the onboard debacles that took place on a JetBlue plane that was sitting out on the tarmac at JFK airport for hours. This woman started up a website called jetbluehostage.com which allows people to vent what they have to say about JetBlue or post editorials that expose some problems within the company.
I found this article to be very useful because it puts the entire view of the company in a different perspective that no one has really noticed. For instance, there are claims that the company cuts corners in how they make their planes and that employees being charged and convicted of credit card fraud using customer’s credit information. Reading customer experience like this makes you think twice about traveling with JetBlue.