http://www.forbes.com/markets/2007/02/21/jetblue-loss-closer-markets-equ...
This article is interesting because it gives a slightly different perspective on the situation. We learn in this article that after this fiasco, the company predicts a loss for the first quarter. The company had originally predicted a significant gain for Q1 and this shows what a blow this problem was for the company.
This is helpful for the project because it gives us a better idea of the magnitude of the problem. We all understand that people were upset about being delayed, but this shows on a bigger scale the effects of the problem. This article also points out the specific flaws in the systems previously established by jetBlue. It shows the importance of a strong communication system. The slightly different perspective on the situation will help give us a different look when we continue the corporate project.