Jet Blue Article
I chose this article first and foremost because it was written by a well respected magazine: TIME. TIME magazine has been a front runner in news for decades. I also chose this article because it highlights a different company's crisis management success. Along with this sucess, they also give examples of other bad crisis management situations. Within this article, TIME magazine writes about the differences between how they were handled. This gives us a better insight into how Jet Blue handled the crisis compared to others faced with similar problems. I believe it compliments our other readings very well.
http://www.time.com/time/magazine/article/0,9171,1612698,00.html?imw=Y