Emailing
After reading the 2 articles about Cerner, I think it is funny that a message like that can cause such an uproar with the employees and the stockholders of that company. It seems as though Mr. Patterson was displeased with his employee's work habits but to send an angry email was not the right approach to the situation. I think to better resolve the situation, calling a meeting with the managers and telling them that things needed to change would be safer than writing something that could come back to biting you in the butt later on. As for being fearful that something is wrong with the company is also very laughable. People get mad. That's life in the business world. To think that these types of conversations or memos dont exist is dumb. It's going to happen and it doesnt mean that the company is going under. I dont know that if I saw something going on with a company I invested in or was working for and saw an angry email that I would all the sudden fear that I would either lose my job or possibly a whole bunch of money. I think other factors such as the marketplace for that company or new technology that they are putting out would effect the company stock more than the angry emails from CEOs.
I think that the 10 habits to successful emailing is good for all of us to use. I read through it and thought how it applies to the internship that I'm doing this summer and I have to apply all these tips to do my job well and look professional to those who are receiving my emails.
The part that discusses how to use message boards could really help with the effectiveness of how I post on this website. The book offers good ways to be informative with blog titles, and helps you to post well written responses to the conversation going on on the boards so you are an effective communicator and can help the conversation move forward.
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I agree that Mr. Patterson would have made a much better move if he had called a meeting to discuss the issues that he had with what was going on with the company. Many times tone is not conveyed well in an email and people can be misinterpreted easily. In a meeting there is also feedback at that certain moment and issues are able to be discussed with two sides instead of just one. I also thought that it was interesting that the stock changed so drastically after this email went public. Most people know that most companies are not perfect or even close. I feel that even though Mr. Patterson did not handle the issue correctly that at least he was showing a concern for what was going on and addressing the issue instead of just ignoring it. Even though it may not make sense to me it just shows how even some things that do not seem that big of a deal can make a huge difference when it comes to the business world so it is very important to always be careful and professional.
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I totally agree with u on the fact that 10 habits to the succcessful emailing is very helpful. It definitely helps us to post the comments to the blogs rightully. Apart from that it also provides some useful tips that help us corresponding with the professors. Being in college rigt now it is the most useful thing. They also focus on the tone of the letter which should always be formal (but not too formal) while in the business envirnoment. The employer should make out clear from the letter that the applicant is really serious about his career.