I think your press release is very good and it contains a lot of useful and essential information that the customers would want to see. The only suggestion I have is maybe explain what the customer bill of rights is and why it is important. You say it will tell them about any cancellations or delays but I think you should have a little more information about it and why they customers need to know about it and why jetBlue felt it was necessary to create it. Overall I think your press release is very good and needs only small changes. Other than maybe talking a little more about the bill of rights I think everything else is perfect, great job.
Your press release was very good. Your tone was very sincere and it made me think that you cared about your customers. You went into great detail about the weather and also the many difficulties JetBlue had. I also thought you used adjectives well in describing things throughout your release. Your format was good too, I really didn't see anywhere for improvement. You may want to explain the Customers Bill of Rights more.
I thought your press release made strong points. You acknowledged that mistakes were made and that the company is taking action to correct those problems. I really like your sympathy and compassion towards the passengers that went through the situation at JFK airport, which is really important. Also, I liked how you emphasized how important customers are to the company. I found two small typos that I thought you might want to correct: Over the past week.... that we feel we (WILL) help; We did not have a ...r a storm of the (THIS) matter. Other than the two typos, the only other suggestion I have would maybe put in a little bit more detail. I thought you covered the main ideas very well, but detail would make it more reliable by putting much emphasis on the facts.
Comments
Press Release Comment
I think your press release is very good and it contains a lot of useful and essential information that the customers would want to see. The only suggestion I have is maybe explain what the customer bill of rights is and why it is important. You say it will tell them about any cancellations or delays but I think you should have a little more information about it and why they customers need to know about it and why jetBlue felt it was necessary to create it. Overall I think your press release is very good and needs only small changes. Other than maybe talking a little more about the bill of rights I think everything else is perfect, great job.
Press Release Comment
Your press release was very good. Your tone was very sincere and it made me think that you cared about your customers. You went into great detail about the weather and also the many difficulties JetBlue had. I also thought you used adjectives well in describing things throughout your release. Your format was good too, I really didn't see anywhere for improvement. You may want to explain the Customers Bill of Rights more.
Press Release Comment
I thought your press release made strong points. You acknowledged that mistakes were made and that the company is taking action to correct those problems. I really like your sympathy and compassion towards the passengers that went through the situation at JFK airport, which is really important. Also, I liked how you emphasized how important customers are to the company. I found two small typos that I thought you might want to correct: Over the past week.... that we feel we (WILL) help; We did not have a ...r a storm of the (THIS) matter. Other than the two typos, the only other suggestion I have would maybe put in a little bit more detail. I thought you covered the main ideas very well, but detail would make it more reliable by putting much emphasis on the facts.