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JetBlue Press Release

kmayes's picture
Mon, 07/02/2007 - 20:00 — kmayes

Please feel free to comment! I had to use adobe because it wouldn't attach as a Word document. Please let me know how to attach a word document. Thanks!!

Comments

Mon, 07/02/2007 - 20:45 — pkamdar
pkamdar's picture

Press Release comment

Great Job! I liked the logo and the presentation of the contact information. It is very professional in the way you stated the place and explained the situation well. I like how in the beginning paragraph itself, you made your point clear. You made a well balanced combination of justifying what happened as well as apologizing. I think you should explain the customer bill of rights more, this is just my suggestion. You could also mention about the apology letter. Overall I think you did a great job!

Mon, 07/02/2007 - 21:13 — lalewand
lalewand's picture

Comments on Press Release

The first thing I noticed about your press release was the city that was stated in the first sentence. I think this does a great job of adding to the professionalism of your resume. One thing I might change is when you write about how the customers were not put first in this situation. I believe JetBlue might have had the customers first in their mind but lost their way during the chaos of the weather. It is one thing to take responsiblity for your mistakes, it is another to state that you had an alterior motive which in this case would be not putting the customer first. Another modification I would make is put The Customer Bill of Rights in parentheses, italics, or underline. This follows the English guidelines for citing another document. Overall, the content is professional and apologetic. You have a great sense of humanity and seem a very personable author. Hope these comments helped!