I liked the way that you wrote your business letter. You made a point to address the mistakes that were made by JetBlue, and you let the customers know that the company let them down. This is great that you got the point across about being wrong. The second thing that I liked in your letter was how you focused on the positive things that JetBlue has done in the past that makes the passengers focus on the positive about JetBlue instead of the negative. You made it clear in your business letter that JetBlue cares about its customers and have went above and beyond expectations.
I like the way you started your letter, it is a very good way to approach a customer. I also liked the way that you mentioned about the plans to follow. Eventhough I liked the idea about the charity activities that Jetblue has been involved with in the past I think customers that have gone over such a stressfull situation might not really care that. But agian this is just my thought. Overall your letter is very good. Congrats.
I thought you really did a great job on your letter. It flowed very well from the beginning to the end. I liked how you expressed responsibility from the start. . You also specifically addressed many of the problems which show customer you know exactly what their grievances are. You then listed all that management is currently doing to resolve the situation. I especially liked this part because it showed that the company truly cared. The last section was good as well because you made the customers focus on what sets jetBlue out from other airlines in the industry. The only sentence I thought you may want to look over was the one at the start of the fourth paragraph. The words “most able to handle it” don’t really flow with the rest of the letter. You may want to use prepared for whatever arises instead. Otherwise great job.
Comments
Peer Editing -Business Letter
I liked the way that you wrote your business letter. You made a point to address the mistakes that were made by JetBlue, and you let the customers know that the company let them down. This is great that you got the point across about being wrong. The second thing that I liked in your letter was how you focused on the positive things that JetBlue has done in the past that makes the passengers focus on the positive about JetBlue instead of the negative. You made it clear in your business letter that JetBlue cares about its customers and have went above and beyond expectations.
Peer Evaluation
I like the way you started your letter, it is a very good way to approach a customer. I also liked the way that you mentioned about the plans to follow. Eventhough I liked the idea about the charity activities that Jetblue has been involved with in the past I think customers that have gone over such a stressfull situation might not really care that. But agian this is just my thought. Overall your letter is very good. Congrats.
review
I thought you really did a great job on your letter. It flowed very well from the beginning to the end. I liked how you expressed responsibility from the start. . You also specifically addressed many of the problems which show customer you know exactly what their grievances are. You then listed all that management is currently doing to resolve the situation. I especially liked this part because it showed that the company truly cared. The last section was good as well because you made the customers focus on what sets jetBlue out from other airlines in the industry. The only sentence I thought you may want to look over was the one at the start of the fourth paragraph. The words “most able to handle it” don’t really flow with the rest of the letter. You may want to use prepared for whatever arises instead. Otherwise great job.