I liked your letter very much. It has everything a costumer would like to hear. The only thing I would advise you is to use a more informal language and not with so many big words. You are not aware what kind of education this person had and it would be worst to make the person think what you were trying to say. Well, the words are not so hard, but it seems too formal. You could actually be a little warmer with the client. Remember you want to be humble. I really liked the information you used; it was a perfect summary of what you had to say. Good job!
Your letter is good but I recommend that you do some minor corrections. In the second paragraph you repeat cancelled or delayed twice which takes away a little of the sense of seriousness off the letter. You should also revise the whole letter because there are some minor spelling mistakes. Also, you put the word "gratis" next to voucher which I recommend you change to "free" since this makes the letter sound more comedic than serious. Overall, the letter is well structured and well written. You only need to focus on these minor things.
Comments
comments
I liked your letter very much. It has everything a costumer would like to hear. The only thing I would advise you is to use a more informal language and not with so many big words. You are not aware what kind of education this person had and it would be worst to make the person think what you were trying to say. Well, the words are not so hard, but it seems too formal. You could actually be a little warmer with the client. Remember you want to be humble. I really liked the information you used; it was a perfect summary of what you had to say. Good job!
feedback
Your letter is good but I recommend that you do some minor corrections. In the second paragraph you repeat cancelled or delayed twice which takes away a little of the sense of seriousness off the letter. You should also revise the whole letter because there are some minor spelling mistakes. Also, you put the word "gratis" next to voucher which I recommend you change to "free" since this makes the letter sound more comedic than serious. Overall, the letter is well structured and well written. You only need to focus on these minor things.