English 420Y - Business Writing Online

From the readings of the past couple days, we can really start to grasp the importance of writing resumes. Reading the posts that were given Monday, I have a new understanding of what I should and should not include in my own personal resume. Honestly if I had not read through each one of the texts provided, I can almost guarantee I would have cluttered up my writing with a bunch of nonsense that would have been irrelevant to the point of the job I was applying for.

The first reading I wanted to discuss is about the boss sending the angry email that upset many people. The Article was “Boss’s Angry Email Sends Shares plunging” written by Mr. Patterson the chief executive officer of Cerner. I really think this email will have a strong effect on Mr. Patterson’s career and future. His behavior is not what I expected from a CEO. His choices of words as well as his tone were poor throughout the email. I think he let his emotions and personal feels take over which proved inappropriate.

Email is a wonderful tool. It lets us communicate like never before. However, with every new form of communication, new etiqutte is required. I think it is important to address the correct way to write an email in business. We are so used to using email casually that we forget that it sometimes needs to be professional. I use email to talk to my parents when I'm at school and my friends when they are at work. I also use it when I'm at work to contact employees at different offices and coordinators at different companies. It is the greatest work tool ever.

While reading "Boss's Angry Email Sends Shares Plunging", I found that this was proabably not the best way to approach a problem of this size. I realize email is a fast way to reach everyone in the company, but sometimes it is not the best choice. Especially in this matter, obviously the matter at hand that Mr. Patterson needed to discuss was very important to him and he was very angry about the issue. Mr. Patterson I am sure had a motive behind the email, and I am also sure that is was to put a little scare into his employees to tighten up or else. Mr.

After reading the article “Boss's Angry Email Sends Shares Plunging,” I think it made good point about human behavior and emails. I don’t think that Mr. Patterson’s did the right thing by pressing the send button after writing that email. His language in the email was very rough towards his employees. I understand his point of view when he said that, his employees will only listen if he adds a little pinch of salt to the emails. But on the other hand it’s the co-operate world, if anything gets leaked out.

I think the Ten Habits of Successful Emailers was very helpful, however I think something was missing out. I believe one habit that was overlooked is writing in a clear format. Working in sales, I realize how extremely important formatting can be. Getting people to read your e-mails thoroughly can be hard, but a clear, organized layout makes it much easier. I find that most people enjoy bullets, numbering, or space between paragraphs.

From reading the “Boss’s Angry Email Sends Shares Plumeting” article I realized that communication plays a huge role in the success of a company. Not only is it important to be able to communicate effectively with your clients and customers, its more important to have a great communication network with your employees. The employees ultimately drive the company and if you can’t convey your message to them in an appropriate manner, you might see simlar results as displayed in this article.

The article “Boss's Angry Email Sends Shares Plunging,” made a great point about emails as well as human behavior. I believe that Mr. Patterson’s didn’t do the right thing by sending such an email to all his employees because his language used was rough. I agree with the point of view that he wanted to bring about a change in working style of the company but he could have opted different ways to bring about that but again its human nature that when a person is angry he doesn’t think twice before doing something.

I found the Ten Habits of Successful Emailers to be interesting. The second habit reminded me of an article in the paper that I read a while ago. It was written by a professor that was disgusted by the way that students are writing E-mails to their professors. “Be slightly more formal than you think you should be.” I assume most students are used to the way they type on AIM or in E-mails to their friends, and use the same language to their professors. There is no excuse for that because I feel when writing to a professor, E-mails should be formal and well written.

I wanted to discuss the articles about Mr. Patterson’s email that was sent to the employees of Cerner Corporation. I think that many people would look at an event like this in a negative way, but some of the aspects of it are actually positive. However, I think that we would all agree that his methods were unconventional in this email. I think that he should not have addressed a situation like this via email but should have called a meeting instead. Nevertheless, this is not what Mr. Patterson did.