English 420Y - Business Writing Online

When I was assistant manager, my boss had contact with one of the accountants in one of the most important supplier companies they had. They got along perfectly every time he came to Ecuador to visit. The problem started when he sent his first e-mail. My boss read it and he got really mad, it was a very rude and insulting e-mail. The second time a problem with work arose, he did the same thing and every time my boss would call him to ask what did he meant with those e-mails he would answer so nicely and explain everything in a polite way.

With email, text messaging, and instant messaging programs all gaining popularity in the last ten years, I have had my fair share of misunderstandings. For example, I have had friends email and IM me with long strings of letters that are supposed to stand for something. I have sat staring at the computer filled with acronyms ttyl, tmi, lmao, gtg, brb, a/s/l, lol, and even the classic such as AWGTHTGTTA (are we going to have to go through this again).

I am writing in response to the email in which the CEO chewed out his employees in an email and then his stock plummeted by more than thirty-three percent. First of all, I would like to comment on his style of management. He quoted in an interview that “he attributed his blunt management style to growing up on a farm in Oklahoma. He told the New York Times: "You can take the boy off the farm, but you can't take the farm out of the boy,” (www.commondreams.org).

Emailing can be a very quick and easy way to contact people but can also lead to embarrassment if the writer is not careful. I personally have not sent out enough emails in formal situations where I would have had the opportunity to make a fool of myself. I have however, witnessed a huge mistake in an email. This email was sent to the entire club I was involved in by the president of the club. The email was suppose to have an attachment of the sign-up times for Spring fest and instead was an email from a vet school that had a ton of personal information.

I guess it was very well established by the chapter how important the content in the Email is, and still the people take it so lightly. Till now i didn't know how to address different people in a proper and appropriate manner myself. I think this chapter provided enough information which i can use in the future in writing effective Emails. The ' Boss's angry email' was a perfect example of how reckless the people can be when it comes to Emailing without realizing that the consequenses may be harsh.

I think that the “Ten Habits of Successful Emailers” is a great guideline for everyone. The first habit really stood out to me; I know that a prompt response can be a real problem in some of the classes I have taken. Advisors and professors are constantly asking students to check their email. A lot of times emails will be sent out last minute with important information and a prompt response is needed. I get frustrated when I have to work on a group project and it takes everyone a long time to respond.

I have one experience of making mistake in email. Taking one of my major classes, I had to attach my research report in the email which I was going to send to the professor. Since I didn't include an adeqate subject line, he regarded my email as a spam mail and discarded it. After a few weeks finding out I was the only one whose grade had not been posted yet, I had to send an email again to him to get mine graded. In this case, among the ten habits of successful emailers, including an informative subject line seemed to be missing.

From the readings of the past couple days, we can really start to grasp the importance of writing resumes. Reading the posts that were given Monday, I have a new understanding of what I should and should not include in my own personal resume. Honestly if I had not read through each one of the texts provided, I can almost guarantee I would have cluttered up my writing with a bunch of nonsense that would have been irrelevant to the point of the job I was applying for.

The first reading I wanted to discuss is about the boss sending the angry email that upset many people. The Article was “Boss’s Angry Email Sends Shares plunging” written by Mr. Patterson the chief executive officer of Cerner. I really think this email will have a strong effect on Mr. Patterson’s career and future. His behavior is not what I expected from a CEO. His choices of words as well as his tone were poor throughout the email. I think he let his emotions and personal feels take over which proved inappropriate.

Email is a wonderful tool. It lets us communicate like never before. However, with every new form of communication, new etiqutte is required. I think it is important to address the correct way to write an email in business. We are so used to using email casually that we forget that it sometimes needs to be professional. I use email to talk to my parents when I'm at school and my friends when they are at work. I also use it when I'm at work to contact employees at different offices and coordinators at different companies. It is the greatest work tool ever.