English 420Y - Business Writing Online

Here is a copy of my final PDF

Your comments are welcome

http://www.youtube.com/watch?v=YnnJeV-Gtas&mode=related&search=

Your comments are welcome

After all of the readings this week I do think that Jet Blue handled the crisis in an effective way. I did not however state that they handled it in the smartest way but I would not question their ethics. I would attribute their main problem to a major oversight by the people in charge. Keeping the planes on the tarmac for nearly ten hours shows poor planning and diction making. Jet Blue was focusing to much on satisfying the customer with no delays that they took a big gamble and lost big.

Included is an attachment to my employment project final

Crisis Communications Lessons Learned the Hard Way | Main | What You Can Learn About New Media From the President of Iran »
February 20, 2007
Recovering from a Crisis: Jet Blue Gets It Right
How would you respond to a week-long fiasco of international media scrutiny and criticism following a highly publicized episode of your intolerable treatment of customers, especially if your company was founded on a pledge of superior customer service?
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This is my cover letter. Your comments are welcome.

When first reading over the resumes I noticed that not all of them were appealing to the eye. Some looked too spaced out while others were crammed in. I also did not like some of the formatting. I think it is key to make your format easy to read and pick out all the high points. If I had to look to hard for the information I wanted I just moved on to the next one. The ones I picked I felt all had good organization and the information was laid out in a easy to follow manner. They also had strong experience sections and a strong objective statement.

Here is a copy of my resume. Any comments would be great